Privacy Policy

Last Updated On: 24-October-2024
Effective Date: 24-October-2024

This Privacy Policy describes the policies of OrgSmart Ltd, Registered company – England & Wales # 14975169, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom of Great Britain and Northern Ireland (the), email: contact@orgsmart.com, phone: +44 203 287 3689 on the collection, use, and disclosure of your information that we collect when you use our website (https://www.orgsmart.com). (the “Service”). By accessing or using the Service, you are consenting to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted on the Service, and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We, therefore, recommend that you periodically review this page.

Information We Collect:

We will collect and process the following personal information about you if you use the contact form:

  • Name
  • Business Email
  • Work Mobile
  • Work Address
  • Company Name
  • Job Title
  • Company Size

We also collect information through tracking cookies and analytics tools for various purposes as detailed in our Cookie Policy.

How We Use Your Information:

We will use the information that we collect about you for the following purposes:

  • Marketing/ Promotional
  • Testimonials
  • Customer feedback collection
  • Enforce T&C
  • Support
  • Administration info
  • Targeted advertising
  • Dispute resolution

Lawful Basis for Processing:

We process your personal data based on the following lawful bases:

  • We process your name, business email address, job title, and company information based on legitimate interest to provide you with information about our B2B software automation services.
  • Prospects can email contact@orgsmart.com at any time to opt out of communications and have their data removed.
  • We process this information with your consent, which you can withdraw at any time.

If we want to use your information for any other purpose, we will ask for your consent and will use your information only upon receiving it, and then, only for the purpose(s) for which consent was granted unless we are required to do otherwise by law.

Retention Of Your Information:

We will retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods, such as record-keeping/reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Specifically:

  • We retain business contact information for marketing purposes for 2 years from our last interaction.

Your Rights:

You have the right to access, rectify, erase, restrict processing, object to processing, and data portability of your personal data. To exercise these rights, you can write to us at contact@orgsmart.com. We will respond to your request within 30 days.

Depending on the law that applies, you may also have a right to receive a copy of your personal data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority, and such other rights as may be relevant under applicable laws.

Do note that if you do not allow us to collect or process the required personal information or withdraw consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Cookies Etc.

To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

Security:

The security of your information is important to us, and we will use reasonable security measures to prevent the loss, misuse, or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

Third Party Links & Use Of Your Information:

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

International Data Transfers:

We may obtain data from or share data with service providers based outside the UK/EEA as part of our services. We rely on the standard contractual clauses provided by these third-party providers as safeguards to protect your data during international transfers.

Automated Decision Making:

We use automation in our email sequences. This automation continues the sequence unless a reply is received from the prospect. This automated processing is limited to managing communication sequences and does not have legal or similarly significant effects on you.

B2B Marketing Specifics:

We collect business contact information for B2B marketing purposes. This data is stored securely, used only for relevant business communications, and retained only as long as necessary for these purposes. For B2B marketing, we rely on legitimate interest to send initial communications. Recipients can opt out at any time, and we maintain records of these preferences.

“Our legitimate interest is based on the relevance of our services to businesses that use business software applications and could benefit from our automation solutions.”

Privacy by Design:

We are committed to privacy by design and by default. We implement appropriate technical and organisational measures to ensure data protection principles are integrated into our processing activities.

Regular Policy Reviews:

We review our privacy policy and practices every six months or whenever there are significant changes to our data processing activities, such as:

  • Changes in the services offered or methods of data collection.
  • Integration with new third-party services involving international data transfers.
  • Updates in regulatory requirements affecting our privacy practices.

Record Keeping:

We maintain records of our data processing activities, including the purposes of processing, categories of personal data, recipients of data, and security measures implemented.

Breach Notification:

In the event of a data breach that risks your rights and freedoms, we will notify affected individuals and the relevant supervisory authority within 72 hours of becoming aware of the breach.

Grievance / Data Protection Officer:

If you have any queries or concerns about the processing of your information that is available with us, you may email our Data Protection Lead at OrgSmart Ltd, 71-75 Shelton Street, Covent Garden, London, email: contact@orgsmart.com. We will address your concerns in accordance with applicable law.

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